Shopping for a new bank or credit union?

Of course you’ll check out their rates, fees, location, and hours. But equally important, make sure their lending and banking practices work for YOU. Use this guide to identify bank practices that make it easier for you to hang on to your money. It will help you choose the best financial institution for your needs.

Just remember, the customer representative you interview may not be accustomed to discussing these specific problem practices. If you are hesitant to ask questions that may seem to challenge them, keep in mind that it shows you are a responsible, informed consumer.

Don’t forget to rate the bank or credit union at the end of the guide and to sign up for regular email updates from CRL to stay up-to-date on the latest financial abuses.

If you are looking to move your money and live in North Carolina or California, you may want to check out our parent company Self-Help Credit Union for more information.…